Desk
Contact
Use this page to write about the reference pages: a wording error, a broken link, or a question about how a term is used on this desk. Do not send identity documents, Functional Assessment Reports, means-test letters or medical records. We cannot lodge an application or issue a decision.
Sgbenefitsinfohub is an independent reference desk. It is not a government agency, insurer or broker. We do not accept, lodge or decide applications.
Write to the desk
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Desk details
Singapore
238A Thomson Road, #11-06
Novena Square Tower A
Singapore 307684
Telephone: +65 6254 8319
E-mail: [email protected]
Monday–Friday, 09:30–18:00 (SGT). Closed on public holidays.
We aim to reply to desk correspondence within two working days. Application status with an agency or insurer has to be asked of that agency or insurer.
What to put in the message
Name the page and the sentence if you are reporting an error. If an official form has changed its label, quote the new label and the date you saw it. That is enough for us to re-read the source. Do not attach household documents. We will delete them if they arrive, because this desk does not keep case files.
Questions of the form “will my parent qualify” cannot be answered from this inbox. The gates are on Eligibility and means-testing and the scheme cards are on Scheme reference. A means-test outcome is issued by the administering agency, not by Sgbenefitsinfohub.
Notes digest
If you only want a short note when a rule, threshold or form in this vertical changes on our pages, use the subscribe form in the footer. That list does not carry marketing, and it does not carry application advice. The legal basis and retention for that address are on the Privacy page.
Contact details on this page are the only ones this desk uses. Founded 2026. Hosted on shared infrastructure in Singapore. Last review: September 2026.